Pohjolan Matka is a travel service company of all-round services operating in almost 20 localities across Finland. The main business of Pohjolan Matka comprises bus and travel agency services, employing over 250 travel professionals. Pohjolan Matka is also a member of SMAL (Association of Finnish Travel Industry), which is a consortium of about 190 travel agencies, tour operators and incoming agencies.You can read more about our business areas from their own sites.

Customer services

We operate all over Finland and are able to arrange transfers and tours in any place they are needed. Please read more about our business operations from their own sites.

In any case you can contact our international customer service: sales@pohjolanmatka.fi

Please check the call rates and more specific contact information concerning all our Finnish offices here.

Pohjolan Matka Emergency Contact Information

In the evenings or during weekends should you need to contact our customer service in urgent matters, please call Pohjolan Matka emergency number 0600 14990 (2,54 €/min + local network charge / mobile call charge). Travel bookings and changes or cancellations to bookings cannot be made through the emergency number.

In the cases concerning:

·      cancellation or termination

·      delivery / service delay or product / service error

·      billing

of already existing reservations or contracts, in our opening hours please contact 020 690 152 (local network charge / mobile call charge).