Contact information
DMC and Customer Service (Mon–Fri 9 A.M. –4 P.M. EET)
+358 201 303 357
incoming@pohjolanmatka.fi
Coach Services Sales (Mon–Fri 8 A.M.–4 P.M. EET)
+358 201 303 530
sales@pohjolanmatka.fi
Customer Service Outside Office Hours
In urgent cases during evenings and weekends, please contact Pohjolan Matka’s customer service hotline at +358 600 14990 (charged according to your subscription plan). Please note that travel bookings, changes, or cancellations cannot be handled through the hotline.
For lost-and-found inquiries, we respond during office hours. You can inquire about missing items at info@pohjolanmatka.fi.
Alavieska
Helsinki / pääkaupunkiseutu
Iisalmi
Joensuu
Jyväskylä / Keski-Suomi
Kajaani
Kuopio
Kuusamo
Lieksa
Rovaniemi
Suomussalmi